Questions

HealthyWAI FAQ

Search common questions about the weekly Family Pack, Saturday delivery, account login, and checkout.

Showing 8 of 8 questions
Menu

How do I get this Saturday's detailed menu?

Use the WhatsApp menu link on the Family Pack page. It opens a prefilled message asking HealthyWAI for the detailed menu for the selected Saturday delivery.

Delivery

When is the Family Pack delivered?

HealthyWAI currently delivers the Family Pack once a week on Saturday morning. The ordering page shows the available upcoming Saturday delivery dates.

Delivery

What is the Saturday delivery window?

Saturday door delivery runs 6am to 8:30am. Please review the selected Saturday summary on the Family Pack page before adding to your cart.

Product

What is included in the Family Pack?

The Family Pack is designed as one simple vegetarian menu structure with weekly variations. The product page lists what is included and links to WhatsApp for the detailed weekly menu.

Ordering

Can I order more than one Family Pack?

Yes. Use the plus and minus quantity controls on the Family Pack page before adding the item to your cart.

Account

Do I need an account to order?

The web experience supports sign up and login so your cart, checkout, and delivery details can be handled securely.

Account

Can I log in with phone OTP?

Yes. HealthyWAI Web supports phone OTP login, including WhatsApp-based OTP where available, plus email login as an alternate path.

Payments

Can I pay online?

The web app is being built to support full ordering and checkout. Payment availability depends on the current rollout stage shown during checkout.