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Browse common questions about the weekly Family Pack, Saturday delivery, account login, and checkout.
Drop us (817 587 4354) a WhatsApp message with the following text 'detailed menu for Saturday, June 13 delivery (2026-06-13)'. Alternatively, Use the green colored WhatsApp link on the Order Card that reads 'Get detailed menu'. It will open your WhatsApp with a prefilled message asking us for the detailed menu for the 'selected' Saturday.
What an Idli delivers the Family Pack to your door-step once a week on Saturday morning, between 6am and 8:30am. The ordering page shows the available upcoming Saturday delivery dates.
Saturday door delivery runs 6am to 8:30am. Please review the selected Saturday on the Ordering page before adding to your cart.
Following is an example of what is in a Family Pack: 15 Soft Fluffy Warm Idlies A 32oz Korma or other Curry A second 32oz Sambaar Any Two 12oz Chutneys-of-the-week One surprise dish prepared to our Chef's inspiration The menu changes slightly each week. But the overall structure remains the same: Idli-Curry-Chutney-Surprise The Family Pack is designed as one simple vegetarian menu structure with weekly variations. The product page lists what is included and links to WhatsApp for the detailed weekly menu.
Yes. Use the plus and minus quantity controls on the Family Pack page before adding the item to your cart.
The web experience supports sign up and login so your cart, checkout, and delivery details can be handled securely.
Yes. What an Idli supports phone OTP login, including WhatsApp-based OTP where available, plus email login as an alternate path.
Either path works on What an Idli: use phone verification (OTP) whenever you prefer, register with email and password, or add email and “Set password” later on your Profile page. Your account stays the same—we only unlock more login options.
No. OTP remains available whenever you want it. Optionally add your real email plus a saved password under Profile—then you can sign in either way.
Passwords must be at least eight characters including one uppercase letter, one lowercase letter, and one digit. Forgot your password? Use “Forgot password” on the Login page (you’ll receive a reset email at the address tied to your account). If you signed up phone-only first, consider adding your real email on Profile before resetting.
The web app is being built to support full ordering and checkout. Payment availability depends on the current rollout stage shown during checkout.