Phone: 925-587-4354
Email: Hello@WhatAnIdli.comPrivacy Policy
Effective date: May 10, 2026
What an Idli (“Company,” “we,” “our,” or “us”), operated by Cibus Ethicus LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use WhatAnIdli.com (the “Website”) or interact with our services.
Information we collect
We may collect information including name, phone number, email address, delivery address, order details, and payment-related information. We may also collect limited technical information such as browser type, device type, IP address, and website usage analytics.
How we use information
We use collected information to process and fulfill orders, coordinate deliveries, provide customer support, send transactional notifications, improve our services, maintain security, and comply with legal obligations.
SMS & messaging
If you provide your phone number, you consent to receiving order updates, delivery notifications, account verification messages, and customer support communications. Message and data rates may apply. You may opt out of SMS communications by replying STOP where applicable.
Payments
Payments are processed by third-party payment processors. We do not store full payment card numbers on our systems. Payment processors may collect and process payment information according to their own privacy policies.
Sharing of information
We do not sell personal information. We may share limited information with payment processors, delivery personnel, cloud service providers, messaging providers, and technology partners necessary to operate our services. We may also disclose information when required by law.
Data security
We implement reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of electronic transmission or storage is completely secure.
Cookies & analytics
Our Website may use cookies and analytics tools to improve functionality and understand website usage. Users may disable cookies through browser settings, though some features may not function properly.
Children's privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13.
Your rights
You may contact us regarding access to your information, correction requests, or questions regarding data handling practices.
Changes to this policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.
Contact
What an Idli, operated by Cibus Ethicus LLC. Email: Hello@WhatAnIdli.com. Website: WhatAnIdli.com. For terms of use, see our Terms & Conditions.